Privacy Policy

The privacy of your data — and it is your data, not ours! — is a big deal to us. We respect your privacy and are committed to protect the same. We do not publish, sell or rent your personal information to third parties for their marketing purposes. Please read this privacy policy to learn more about the ways in which we use and protect your personal information. 

The privacy practices of this statement apply to all programs and services available under the domain and sub-domains of www.univ.ai and apply generally to our parent, affiliates, subsidiaries or joint venture websites. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our website.

By accepting the Privacy Policy and the Terms of Use Agreement in registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the Terms of Use Agreement. This Privacy Policy is effective upon acceptance in registration for new registering users, and is otherwise effective on carrying out any transaction with us for all users.

Information We Collect (“Personal Information”)

Our guiding principle is to collect only what we need. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. You acknowledge that you are disclosing Personal Information voluntarily. Prior to the completion of any registration process on our website or prior to availing of any services offered on our website if you wish not to disclose any Personal Information you may refrain from doing so; however if you don’t provide information that is requested it is possible that the registration process would be incomplete and/or you would not be able to avail of the our services.

Personal Identity

In the course of registering for and availing various services we provide through our website (website or any other medium in which Univ.AI may provide services) you may be required to disclose your name, residence address, email address, telephone number and similar personal information. This information is used for two general purposes: to process your order, and to provide you with the best possible services. We’ll never sell your personal identity to third parties, and we won’t use your name or details in marketing statements without your permission either. You are given the option to add a picture to your user profile, which could be a real picture of you or a picture of something else that represents you best. We do not extract any information from profile pictures.

Billing information

When you pay for Univ.AI educational service, we ask for your payment details and billing address. That's so we can charge you for service, calculate taxes due, and send you invoices. We use a third-party payment processor and/or loan provider for all payments. We store a record of the payment transaction for account history, invoicing, and billing support.

Geolocation data

We log full IP addresses for website signups, access to all accounts, and for website analytics.  

  1. For website signups, we keep this record forever because they are used to mitigate spammy signups.
  2. We log the full IP address for accessing accounts so that we can verify that no unauthorized access has happened.
  3. Web analytics data is also tied to IP addresses to assist with troubleshooting cases.

Website Interactions

When you browse our pages or applications, your browser automatically shares certain information such as which operating system and browser version you are using. We track that information, along with the pages you are visiting, page load timing, and which website referred you for statistical purposes like conversion rates and to test new designs. We sometimes track specific link clicks to help inform some design decisions. These web analytics data are tied to your IP address and user account if applicable.

Cookies

We use data collection devices such as “cookies” on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small text files placed on your hard drive by your browser that help us in providing our services, and to remember your login information and site preferences. To learn more about cookies, including how to see which cookies have been set and how to manage and delete them, please visit: www.allaboutcookies.org.

We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and you may be required to reenter your password more frequently during a session.

Voluntary Correspondence

When you write to Univ.AI with a question or to ask for help, we keep that correspondence, including the email address, so that we have a history of past correspondences to reference if you reach out in the future. We also store any information you volunteer like surveys. Sometimes when we do customer interviews, we may ask for your permission to record the conversation for future reference or use. We only do so if you give your express consent.

Information we do not collect

We don’t collect any characteristics of protected classifications including race, religion, and sexual orientation. You may provide these data voluntarily, such as if you include a pronoun preference in your email signature when writing to our team. We also do not collect any biometric data. 

Privacy Guarantee

Univ.AI, through its website, is extremely proud of its commitment to protect your privacy. We value your trust in us. We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family. Univ.AI promises that we will not sell or rent your personal information to third parties for their marketing purposes. Your trust and confidence are our highest priority. The only times we share your information are under one or more of the following circumstances:

  1. To provide products or services you've requested
  2. To help you troubleshoot or squash a software bug, with your permission
  3. To investigate, prevent, or take action regarding restricted uses
  4. If we have your consent or deemed consent to do so 
  5. If we are compelled by law (including court orders) to do so.

Univ.AI gives you the ability to edit your account information and preferences at any time. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. Further, you have the right to refuse any marketing email from us in the future.

For further details/query regarding the privacy policy, you may contact us at hello@univ.ai